Privacy Policy
Privacy Policy for V-Fit Coaching
Effective Date: Jan 22, 2025
V-Fit Coaching (“we,” “our,” “us”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and address.
- Health Information: Fitness goals, medical conditions, and physical activity readiness questionnaire (PAR-Q) responses (only with your explicit consent).
- Payment Information: Billing address and payment details (e.g., credit card information).
- Website Usage Data: IP address, browser type, operating system, and browsing behavior on our website (via cookies or similar technologies).
We collect this information directly from you when you:
- Sign up for our services.
- Contact us via our website or email.
- Interact with our website or social media platforms.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and personalize our fitness coaching services.
- To communicate with you regarding appointments, programs, or updates.
- To process payments and issue receipts.
- To ensure your health and safety during training sessions.
- To comply with legal or regulatory requirements.
- To improve our website and services through analytics.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party companies that assist us in delivering our services, such as payment processors or website hosting providers.
- Legal Authorities: When required by law, such as in response to a court order or regulatory requirement.
- Consent-Based Sharing: With your explicit consent, we may share your information for specific purposes.
4. Your Consent
By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You can withdraw your consent at any time by contacting us, but please note that this may affect our ability to provide services to you.
5. Protecting Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include:
- Secure storage of physical and digital records.
- Encryption of sensitive data, such as payment information.
- Restricting access to personal information on a need-to-know basis.
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Update or correct inaccuracies in your personal information.
- Withdraw Consent: Revoke your consent for certain types of data collection or use.
- File a Complaint: Contact the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated.
To exercise these rights, please contact us using the details below.
7. Cookies and Website Data
Our website uses cookies and similar technologies to improve user experience and analyze website performance. You can adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of our website.
8. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once no longer required, we securely delete or anonymize your data.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
V-Fit Coaching
Email: info@vfitcoaching.com
Phone: +1-778-347-0776
By using our services or interacting with our website, you acknowledge that you have read and understood this Privacy Policy.
